What you can pay with
- Major credit and debit cards
- PayPal
- Apple Pay
- Google Pay
- Venmo
Which options appear depends on your device and browser, and on the type of campaign you are paying for. All payments are taken in US dollars, so your bank may convert and may add its own conversion fee.
To use a different card, enter it at checkout on your next campaign. You can remove a saved card in Settings.
If your payment is declined
Declines almost always come from your bank, not from Sprizzy.
- Check your phone and email for a fraud alert from your bank and approve the payment.
- Make sure the card allows online and international payments.
- Try again, or use a different method such as PayPal.
A declined payment can still leave a pending line on your statement. It is an authorization that was never taken and it disappears on its own. See Charges on your statement.
Why you might be asked to verify your identity
Sprizzy uses fraud checks to protect cardholders. Sometimes a legitimate payment is flagged, for example when you pay while travelling.
If your payment is flagged you get an email with a link. On that page you upload a photo of a government issued ID, such as a driving licence, state ID or passport, in the name of the cardholder. It is a one-time check for your account.
Once it is approved, your campaign carries on to review.
Notes:
- The ID has to match the name on the card or PayPal account. If somebody else’s card paid, that person has to complete the check.
- If the names do not match for a good reason, explain it in the comments box on the upload page.
- If you would rather not verify, tell us and we will cancel the payment so the money goes back to you.
- Never send ID or card details in an email or a ticket. Only use the secure upload link.
What to do next
If your payment is stuck, check your email for the verification link. If there is no email, or nothing has changed a day after uploading, email support@sprizzy.com.