Sprizzy Money-Back Guarantee

Our guarantee

If you’re not happy with the results of your first promotion, ask us within 14 days after it ends and we’ll refund what you paid for it, up to $100 USD. This guarantee covers only the first promotion you create on Sprizzy.

Who qualifies

All of these need to be true:

• Your promotion’s budget was at least $50.
• It was your first promotion on Sprizzy.
• Your channel was linked to Sprizzy’s Google Ads account from the start to the end of the promotion.
• The promotion has ended, and its results were below the estimate on our pricing page.
• You asked for your refund within 14 days after the promotion ended.

What isn’t covered

• A promotion that was paused or canceled. It has to run to the end, so it gets its full time to work.
• A promotion that Google Ads approved and later turned down for breaking its rules.
• Any promotion that is not your first.
• A promotion with a low-quality video, as judged by Sprizzy, used on purpose so it does poorly and qualifies for a refund.

If Google doesn’t approve your video

That is a separate promise, and it covers every promotion, not only your first. If Google says no to your video, or we can’t run it for any other reason, you get all your money back. If Google stops an ad after it has run, you get back everything it didn’t spend. Money you haven’t spent is always yours too. See our refund policy.

How to claim

Email our support team at support@sprizzy.com. We’ll reply with what to do next to complete your refund.

The refund goes back to the card or account you paid with. It usually shows up in 5 to 10 business days.

Terms & Conditions

Limits:

• One per channel.
• One per household or IP address.

Changes: Sprizzy may change or end the money-back guarantee at any time, without notice. A change takes effect as soon as it is posted.

Limitation of liability: In no event shall Sprizzy be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the money-back guarantee. Our liability to you in any event shall not exceed the amount of the promotion for which you are requesting a refund.

Related: our refund policy (money back if we can't run your video, and for any money you haven't spent), and how to get a refund.

Sprizzy Refunds and the Money-Back Guarantee

Read the video transcript

Does Sprizzy give refunds? Yes. Your first Sprizzy promotion is covered by a money-back guarantee, and unspent money is always yours.

And if Google won't run your video, you get all your money back. An ad that never runs costs you nothing.

What is the Sprizzy money-back guarantee? It's a written promise on your first Sprizzy promotion. If you're not happy with the results, just ask us for a refund.

The full terms are on the guarantee page. To claim it, you simply email our support team.

How do I get my unspent money back from Sprizzy? You don't even need to ask us. End the promotion in your dashboard and choose the refund option.

Sprizzy checks the final numbers with Google Ads first, so you get back the exact amount your ad didn't spend.

If the money is already in your balance, there's a Refund button next to the payment on your Billing page.

Can I cancel my Sprizzy promotion? Any time. Pause it or end it from your dashboard, and the money it hasn't spent stays yours.

There's no subscription, no contract and no hidden fees, so there's nothing else to cancel.

And if you use Auto-Promote for new videos, you can switch it off at any time.

Where does a Sprizzy refund go? It goes back to the card or account you paid with, like PayPal, Apple Pay, Google Pay or Venmo.

Every payment goes safely through Braintree, which is part of PayPal, and the refund button names your card before you tap it.

Or keep the money as credit, and use it on your next video.

Since 2016, Sprizzy has promoted YouTube videos for creators, and it's a Google Partner.

Get the full answer at sprizzy.com/money-back-guarantee. Next up: is Sprizzy legit?