At Sprizzy, we stand by our promise to deliver high-quality YouTube promotion services to help your channel grow. We’re confident that you’ll see the results you’re looking for, which is why we offer a money-back guarantee to our customers.
If you’re not satisfied with the results of your campaign within 7 days after the end date, we’ll refund the amount of the campaign, up to $100 USD. This guarantee only applies to the first campaign you create on Sprizzy.
To be eligible for a refund, you must meet the following criteria:
- Your campaign’s budget was at least $50.
- Your campaign is the first one you’ve run on Sprizzy.
- Video must be at least 1 minute in length.
- The campaign has ended, and you’re not satisfied with the results.
- You request the refund within 7 days of the campaign end date.
- Your campaign was submitted on or after February 22nd, 2023, and on or before May 31st, 2023 (the eligibility period).
The following situations are excluded from our money-back guarantee:
- Campaigns that advertise a product, service, or business. These campaigns are considered traditional advertisements, rather than subscriber-generating content, and are not eligible for our money-back guarantee.
- Campaigns that are paused or canceled: Campaigns must run to completion to allow the proper time for our optimization engine to work.
- Campaigns that are approved by Google Ads and later disapproved due to violating their terms of service.
- Any campaigns that are not your first campaign.
- Any campaigns that feature a low-quality video, as determined by Sprizzy, intended to make it perform poorly in order to qualify for a refund are excluded from our money-back guarantee.
If you’re not satisfied with the results of your campaign and would like to request a refund, please email our Customer Experience team at [email protected]. We’ll send you an email with instructions on how to complete your money-back guarantee refund.
The refund will be issued to the original payment method and may take up to 7 business days to appear on your account.
We believe that this guarantee is a fair way to ensure that our customers are satisfied with our services, while also preventing abuse of the system. Thank you for choosing Sprizzy as your YouTube promotion partner, and we look forward to helping your channel grow.
Terms & Conditions
- The guarantee is limited to one per channel and one per household or IP address.
- Sprizzy reserves the right to modify or terminate the money-back guarantee at any time, without notice. Any modifications to the guarantee will be effective immediately upon posting.
- In no event shall Sprizzy be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the money-back guarantee. Our liability to you in any event shall not exceed the amount of the campaign for which you are requesting a refund.