What is Sprizzy’s refund policy?

Sprizzy’s Refund Policy:

At Sprizzy, we aim to make your YouTube video promotion experience as positive and effective as possible. We understand that sometimes things might not go as expected, and you might need to request a refund. Here’s what you need to know about our refund policy:

• Refunds for Unused Funds: You can request a refund for any funds you haven’t used in your campaign or that are sitting in your account wallet.
• Spent Funds: Unfortunately, we can’t refund money already used for promotions since this money goes towards paying for Google Ads.
• How to Request a Refund: You can manage refunds directly from your account. If you have unused funds in your wallet, simply go to the “Payment History” page. If the funds are tied to an active campaign, end the campaign and you’ll get the option to refund any unspent money.
• Promotional Funds: Any bonus funds from promotions or promo codes are non-refundable.
• Refund Options: When ending a campaign, you can choose to have the remaining funds refunded to your original payment method or kept in your account wallet for future use.
• Processing Time: Refunds are processed swiftly, but please allow up to 10 business days for the refund to show in your account.

Our team is here to ensure you have a great experience with Sprizzy. If you have any concerns or need assistance, please reach out to us.